Information on accessibility

GentleCare-Private.com stands for personal companionship, individuality and respectful interaction with all people.

That is why it is our goal to design our digital presence to be as low-barrier as possible and easily accessible for people with different abilities and needs.

We continuously develop and review our website and – to the extent applicable to our offering – take into account the statutory requirements of the German Accessibility Strengthening Act (BFSG) and its implementing ordinance (BFSGV) as well as the recognised technical standards for digital accessibility.

Through our website we provide information about our private, non-medical long-term companionship service and the individually agreed companionship and assistance services of GentleCare-Private.

Interested parties can find out about our offering and contact us to request a personal consultation and an individual service agreement.

In designing and further developing our website, we pay particular attention to a clear and understandable structure, easily recognisable content and simple usability.

This includes in particular:

• a clear and comprehensible page structure
• clearly worded content
• sufficiently legible font sizes and contrasts
• the most complete possible operability via keyboard
• meaningful headings and structured content areas
• alternative texts for relevant images and graphic content
• the ability to enlarge texts and page content
• forms and contact options designed to be as low-barrier as possible
• consideration of assistive technologies and screen readers

The European standards relevant to digital accessibility and the Web Content Accessibility Guidelines (WCAG) serve in particular as our technical orientation.

The digital accessibility of GentleCare-Private.com is reviewed and developed on an ongoing basis.

Due to the ongoing technical development of our website as well as different browsers, devices and assistive technologies, it cannot be ruled out that individual content or functions are not yet fully accessible.

Identified barriers are reviewed by us and – where technically and economically reasonable and legally required – remedied as quickly as possible.

An unrestricted declaration of full technical conformity will only be issued after a corresponding final review.

If you encounter a barrier on our website or experience difficulties using individual content or functions, please let us know.

We will try to provide a suitable and accessible alternative together with you.

To the extent that the Accessibility Strengthening Act applies to the services we offer, the competent market surveillance authority in Germany is:

We understand accessibility not as a one-off measure but as an ongoing process.

GentleCare-Private will therefore continue to review new content, functions and technical developments of the website with a view to the best possible accessibility and, where possible, further reduce existing barriers.