GentleCare-Private.com

Confidentiality, discretion and the responsible handling of personal information are fundamental prerequisites of our work at GentleCare-Private.

We process personal data exclusively to the necessary extent and in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).

The controller responsible for the processing of personal data in connection with this website is:

We process personal data only to the extent necessary to provide our website, to handle enquiries, to prepare a possible contractual relationship or to perform agreed services.

In doing so we observe in particular the principles of lawfulness, purpose limitation, data minimisation, confidentiality and storage limitation.

Legal bases may include in particular Art. 6 (1) (b) GDPR (pre-contractual measures and contract performance), Art. 6 (1) (c) GDPR (fulfilment of legal obligations) as well as Art. 6 (1) (f) GDPR (protection of legitimate interests).

When you contact us by e-mail or via a contact option provided on our website, we process the information you submit exclusively to handle your enquiry and, where applicable, to prepare or perform a business relationship.

This may include in particular:

• name
• e-mail address
• telephone number
• place of residence or deployment
• desired type of companionship
• desired period
• contents of your message
• further information you have provided voluntarily

Where the contact form merely opens your own e-mail program, no form data is stored on the website itself.

The information transmitted via your e-mail is subsequently processed in our e-mail system.

As part of an individual enquiry, clients may voluntarily provide information from which, for example, health impairments, mobility needs or other particularly personal circumstances may be apparent.

GentleCare-Private does not request medical information that is not necessary for the desired companionship service.

Please only submit sensitive health information if it is actually necessary for planning the desired companionship.

To the extent that special categories of personal data within the meaning of Art. 9 GDPR must be processed, this is done only on a legal basis permitted for this purpose and, where necessary, on the basis of the explicit consent of the data subject.

Consent given may be revoked at any time with effect for the future.

Personal information provided to us in connection with the planning or performance of a GentleCare-Private companionship is used exclusively to organise and perform the agreed services.

Information is made accessible only to those employees, companions or contractually engaged service providers who actually need this information for the proper performance of the respective assignment.

Our companions are obliged to treat personal information confidentially and discreetly.

Personal data is not disclosed to third parties for advertising or marketing purposes.

Disclosure takes place only if

• this is necessary to perform a service requested by the client
• there is a legal obligation to do so
• the data subject has given explicit consent
• another legal basis permits the processing

Where external service providers process personal data on our behalf, they are engaged in accordance with the applicable data protection requirements.

When our website is accessed, technically necessary connection data may be processed by the hosting provider used.

This may include in particular:

• IP address
• date and time of the page access
• accessed page or file
• browser type and version
• operating system used
• technical status and error information

This data serves in particular the secure and technically functional provision of the website as well as the detection and defence of technical attacks.

This data is not merged with client profiles for advertising purposes.

As of the current status, GentleCare-Private.com does not use tracking, marketing or analytics cookies.

Where information is stored locally on the end device or in the browser for technically necessary functions of the website, for example an age confirmation or a technically necessary setting, this is done exclusively to provide the function requested by the user.

Should analytics, marketing or other consent-requiring technologies be used in the future, the necessary privacy information and, where applicable, a corresponding consent management will be provided.

Personal data is stored only for as long as is necessary for the respective processing purpose.

Enquiries that do not result in a contractual relationship are deleted when their further storage is no longer necessary for processing and no statutory retention or proof obligations preclude this.

Data from existing or completed contractual relationships may be stored longer in accordance with statutory commercial, tax or civil-law retention and limitation periods.

Where a statutory right to erasure exists, the data concerned will be deleted or – where necessary – restricted for other processing until the expiry of statutory retention periods.

The responsible Sugar Agency LTD is based in the United Kingdom.

Personal data of clients or prospective clients from the European Union may therefore also be processed in the United Kingdom.

There is an adequacy decision of the European Commission on data protection for the United Kingdom.

Where this decision applies, the transfer takes place on this basis.

Should data be transferred to further countries outside the European Economic Area, this is done only in compliance with the applicable legal requirements.

We take appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration, disclosure or other unlawful processing.

Our security measures are reviewed and adapted in line with technical developments and the respective requirements.

Data subjects have, in accordance with the statutory requirements, in particular the right to:

• access to the personal data processed
• rectification of inaccurate data
• erasure of personal data
• restriction of processing
• data portability
• objection to certain processing
• revocation of consent given, with effect for the future

To exercise your rights, you can contact us at any time at the following address:

You also have the right to lodge a complaint with a competent data protection supervisory authority.

This applies in particular to a supervisory authority of the member state of your habitual residence, your workplace or the place of the alleged data protection breach.

Solely automated decision-making, including profiling within the meaning of Art. 22 GDPR, does not take place in connection with the services offered via this website, unless expressly stated otherwise.

We reserve the right to adapt this privacy statement if our website, the technical systems used, our services or the statutory requirements change.

The current version published on GentleCare-Private.com applies at all times.